1. Information We Collect

We may collect the following types of information:

Personal Information: Name, date of birth, address, phone number, email address, insurance information, and emergency contact.

Health Information: Medical history, mental health conditions, treatment plans, medications, notes from sessions, and related clinical data.

Technical Information: IP address, device information, location data (if enabled), and other technical data for secure access and service delivery.

2. How We Use Your Information

We use your information to:

Provide psychiatric evaluations, therapy, and other related services

Coordinate care with other healthcare professionals (with your consent)

Manage appointments, billing, and insurance claims

Monitor and improve service quality and security

Comply with legal and regulatory requirements (such as HIPAA)

3. Disclosure of Your Information

We may share your information only as permitted or required by law:

With your written consent

With healthcare providers involved in your care

With insurance companies for billing purposes

To comply with court orders or legal obligations

In emergency situations to protect your health and safety

With service providers who support our operations under strict confidentiality agreements

4. Telehealth and Data Security

We use secure, HIPAA-compliant platforms for all telepsychiatry sessions. Your information is encrypted during transmission and stored in secure databases. We take reasonable steps to ensure that your data is protected against unauthorized access, disclosure, or misuse.

5. Your Rights

You have the right to:

Access your medical records

Request corrections to inaccurate or incomplete information

Request restrictions on how your data is used or disclosed

Receive an accounting of disclosures

File a complaint if you believe your privacy rights have been violated

6. Data Retention

We retain your health records in accordance with applicable laws and regulations, typically for a minimum of seven (7) years, or as required by professional standards.

7. Children’s Privacy

Our services are intended for individuals 18 years or older. If services are provided to minors, we comply with all applicable consent and privacy laws, including involving parents or guardians when appropriate.

8. Changes to This Policy

We may update this Privacy Policy from time to time. All changes will be posted on our website, and the updated policy will be effective upon posting.